We’ve been made aware of problems with bank feeds in Sage Accounting where users are finding their bank feeds have been discontinued.
The issue appears to be affecting bank feeds from the following banks:
- NatWest Bankline
- Bank of Scotland
- Cashplus
- HSBC
- Lloyds
- Royal Bank of Scotland
Resolving the issue
Sage have
provided guidance on what to do if you’re affected. This is a fairly straightforward process, but if you have any difficulties, please get in touch and we’ll be happy to help.
What you need to do
To continue importing transactions from your bank you will need to disconnect and reconnect your existing bank feed. You’ll need the sign-in details for your online bank account to reconnect your feed.
We recommend that you disconnect and reconnect after processing all outstanding transactions. Once you’ve reconnected your bank feed you can reassign your bank rules.
Step by step guide to reconnecting your Sage Accounting bank feed
For further advice, please contact
your local Moore adviser.