The UK’s hospitality sector has been grappling with significant labour shortages, a challenge exacerbated by recent changes to UK immigration policy. These shortages have led to increased pressure on existing staff, longer working hours and a decline in service quality. Businesses are struggling to recruit and retain staff, leading to higher turnover rates and increased operational costs. Addressing these challenges requires a multi-faceted approach, including improving working conditions, offering competitive wages and exploring new recruitment strategies both domestically and internationally.

Twice a year we ask business leaders across the country to share their aspirations for the next six months and track business confidence.

Significant employment law changes, enforced starting January 1, 2024, gradually impact employers throughout the year.  

An overview of the measures announced by Channellor Jeremy Hunt in the Autumn Statement 2023 to "help grow the British economy, back British businesses and support the people who kept our country running during the pandenic".