This site uses cookies to improve your browsing experience and analyse use of our website. By clicking ‘I accept’ you agree and consent to our use of cookies. You can find out more about our cookies here. Find out more

All news by: Teresa Mazur

Culture may not be measurable – but it's definitely manageable!

The FCA maintains its focus on culture and conduct in the context of the Senior Managers and Certification Regime (aka the accountability regime).

Addressing the needs of vulnerable consumers

Being in vulnerable personal circumstances can make it difficult for an individual to make sensible decisions around buying and using financial products and services. It can also make people more susceptible to scams and mis-selling.

The art of delegation: delegated authorities in the insurance sector

The regulators generally look at insurers and brokers who outsource via delegated authority with greater scrutiny, mainly because of the increased risk of weak oversight and control by the principal over the performance of products and delivery of services outsourced in this way. It is therefore crucial to have the right systems and controls in place, together with clear allocation of responsibilities.