From
1 June 2017, Sage will be introducing tighter control of its software licences to ensure Sage 50 Accounts is used in conjunction with a genuine and valid license.
As a result, you may receive enquiries from your clients who have received notifications within their software regarding this.
Examples of possible questions include:
- I’ve lost companies or users from my software
- I’ve lost features from my software
- I’m getting a warning saying that if I don’t enter a valid serial number and activation key I will be blocked
- My software is blocked, I cannot login
For any customers that do receive these notifications, Sage would appreciate your efforts in advance to help them obtain the right license for their needs.
Sage have a dedicated team on hand to assist with all queries your clients may have. They can speak to them directly, by calling
0845 111 0800.
Via: [email protected]